MANUFACTURERS

How to Buy

Follow these simple steps to place your order without any complications.

How to Buy

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A friendly customer browsing products on a laptop at home

Step 1 — Choose Your Product

Browse our catalog and select the pieces you wish to purchase.

Pasos

Close-up of a hand adding a product to an online shopping cart

Person entering payment details on a secure checkout page

Step 2 — Add to Cart

Add your selected products and review your order.

Step 3 — Complete Payment

Finalize your purchase using any of our secure payment methods.

Frequently Asked Questions

How do I place an order?

Select your product, add it to your cart, and follow the steps to complete payment. You can also place your order directly via email or WhatsApp.

What payment methods do you accept?

We accept card payments, bank transfers, and secure digital payment platforms.

How long does shipping take?

Shipping typically takes between 3 and 7 business days depending on your location. International shipping times vary by country and courier — please contact us before placing your order.

Can I return a product?

Yes. You have 10 calendar days from the date of pickup or delivery to report any issue and coordinate a return or exchange via WhatsApp or email, specifying the reason for the return.

Is there customer support?

es. You can reach us by email or WhatsApp at any time and we will assist you personally.

How do I know my order was successful?

You will receive a confirmation with your order details and tracking information.

Important — Please Read Before Ordering

All prices on www.huallpajoyeros.com do not include 18% VAT (exports are exempt from this tax).
Orders are placed via Email and WhatsApp. Browse our catalogs to find product codes and approximate weights.
The price per gram is calculated on the day your order is placed.
Minimum order for exports: 500g (½ kilo) and 5 units per design.
Since all jewelry is handmade, slight variations in color or finish may occur compared to the photos. Stone appearance and color tone may also vary depending on your screen or device. Please keep in mind that all materials are natural and color ranges can vary widely.

Minimum Order.

For wholesale purchases, we require a minimum order by unit quantity. Custom color combinations are also available under the following terms:

For Units.

Terms and conditions

Color Customization

We accept up to 50% custom colors per order, with a minimum of 3 units per color per design.

Design Exclusivity For pieces designed by the client — not by Huallpa — we guarantee full exclusivity and confidentiality. We commit to never producing those designs for third parties. Any design submitted by the client remains strictly between Huallpa and the client.

Payment Terms An advance payment of approximately 50% is required to begin production. The remaining balance is due before shipment or delivery, plus any additional costs (shipping, certifications, etc.) as applicable.

Payment Methods International clients pay in USD or Peruvian Soles. We accept bank transfers, Western Union, Ria, online banking, or any other payment method agreed upon with us. All payment options are handled with maximum security.

Shipping

Domestic (Peru) Domestic shipments are handled via Olva Courier, Shalom, or another interprovincial courier service, depending on the agreement reached between Huallpa and the client.

International You choose your preferred shipping method according to current Incoterms — including pickup at our workshop, delivery to a local contact in Peru, or international courier shipment via DHL, SerPost, UPS, or FedEx to your destination country. We provide all documentation required by customs.

Delivery times vary by courier and destination country. Please consult us or your shipping agent before placing your order.

Returns

We recommend reviewing the product before completing your purchase. However, if the product has been shipped domestically or internationally, you have 10 calendar days from the date of pickup to report any issue and coordinate a return or exchange by contacting us directly via WhatsApp or email, specifying the reason for the return or change.

Contact Us

If you have any questions about how to buy, write to us and we will guide you step by step.

+51 968 355 505

Email

huallpajewelry18@gmail.com